Privacy Policy — HiveLogger

3. How We Use Your Information

• Deliver and maintain the App’s core features

• Process subscriptions and verify entitlement

• Provide customer support and respond to inquiries

• Send account and service emails necessary to operate your account (transactional)

• Send marketing emails where you have chosen to receive them

• Send optional push notifications

• Conduct aggregated and/or pseudonymized analytics to understand usage and improve the App

• Detect, prevent, and address abuse

4. Legal Bases for Processing

Depending on your location and applicable law, we process personal information on one or more of the following legal bases:

• Performance of a contract - to create and maintain your account, synchronize hive data, provide subscriptions, and deliver the services you request.

• Legitimate interests - to secure the App, prevent fraud and abuse, improve reliability and functionality, and respond to customer support requests.

• Consent - where required, such as for marketing emails, certain analytics, or optional features that require your permission.

• Legal obligations - where processing is necessary to comply with applicable laws or legal requests.

5. International Data Transfers

HiveLogger is operated from the United States. Your information, including Smart Voice Log recordings, transcriptions and related AI generated content, may be processed and stored in the United States and other countries where our service providers operate.

If you access the App from outside the United States, including from the European Economic Area ("EEA"), the United Kingdom, or Switzerland, your information may be transferred to and processed in countries whose privacy laws may differ from those in your jurisdiction.

Where required by applicable law, we rely on appropriate safeguards provided by our service providers, such as Standard Contractual Clauses or other approved transfer mechanisms.

6. Sharing of Information

We do not sell your personal data. We share it only with:

• Firebase Services (Authentication, Firestore, Analytics, Cloud Functions, App check) for core app operation

• Third-party speech recognition and AI service providers, which may include Apple, Google and other service providers to provide Smart Voice Logs and related features.

• RevenueCat for subscription management and entitlement verification

• Payment Platforms (Apple App Store, Google Play) for billing

• Email Service Providers for transactional and optional marketing email

• Other service providers required to operate the App, all bound by confidentiality

We may disclose information if required by law or to protect rights, property, or safety.

7. Transactional and Marketing Email

Transactional emails. We may send emails necessary to operate your account, including verification emails, password resets, subscription notices, security alerts, and important service announcements. These are part of providing the service and are not marketing.

Marketing emails. If you choose to receive marketing communications, you may unsubscribe at any time using the unsubscribe link included in those emails, or by contacting us.

8. Push Notifications

You receive push notifications only if you grant permission in your device settings. You can disable them at any time in the App or device settings.

9. Your Choices & Rights

Depending on your location and applicable law, you may have the right to:

• Access personal information we hold about you

• Correct inaccurate information

• Request deletion of your personal information

• Receive a portable copy of your data where applicable

• Request restriction of certain processing

• Object to certain processing

• Withdraw consent where processing is based on consent

You may also delete your account within the App. Personal information associated with your account is scheduled for deletion within the timeframes described in Section 10.

You can choose not to use Smart Voice Log, stop a recording before processing, and manage microphone or speech recognition permissions through your device settings.

To exercise any of these rights, contact us at support@hiveloggerapp.com. 

10. Data Retention

• Personal data: kept for the life of your account and erased within 14 days after confirmed deletion or inactivity requests.

• Backups: encrypted and purged on a rolling 30-day cycle.

• Aggregated/pseudonymized analytics: retained for as long as needed to understand usage and improve the App.

The retention periods above apply to information HiveLogger controls. HiveLogger does not store original Smart Voice Log recordings in a cloud database. The App deletes its temporary local recording when it is no longer needed to provide the associated Smart Voice Log. Third-party service providers may retain or process information as permitted by their applicable terms, service settings and legal obligations.

11. Data Security

We secure data via Firebase security rules, network encryption (TLS), Firebase App Check, and least-privilege access controls. No method is 100% secure, but we work to protect your data.

12. Changes to This Policy

We may update this Policy and will post the new Policy on our website with a new “last updated” date.

13. Contact Us

Questions or privacy requests?
Appco LLC
support@hiveloggerapp.com